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Your privacy, in plain language

We collect only what we need to take your order, ship it and support you. This page explains exactly what that means and the choices you have. Last updated June 2026.

What we collect

When you place an order or contact us, we collect the details you provide: your name, shipping and billing address, email, phone number and the contents of your order. Payment card details are handled by our payment processor and are not stored on our servers. When you browse the site, our hosting and analytics tools may record standard technical data such as your IP address, browser type and the pages you view, which helps us keep the site working and improve it.

How we use it

To process, ship and confirm your order, and to send tracking.
To respond to your questions and handle refunds or returns.
To send order-related messages, and, only if you opt in, occasional product updates you can unsubscribe from at any time.
To detect fraud, meet legal obligations and improve the website.

Who we share it with

We do not sell your personal information. We share it only with the service providers who help us run the business, such as our payment processor, our shipping and fulfillment partner and our email provider, and only to the extent they need it to do their job. We may also disclose information where required by law. Where data is processed outside Canada, we take steps to ensure it remains protected.

Cookies

The site uses cookies and similar technologies to remember your session, understand traffic and improve your experience. You can control or block cookies through your browser settings, though some parts of the site may not work as smoothly if you do.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, and you may opt out of marketing email at any time using the unsubscribe link or by emailing us. We will respond to reasonable requests in line with applicable Canadian privacy law, including PIPEDA.

Data security and retention

We use reasonable technical and organisational safeguards to protect your information, and we keep it only as long as needed for the purposes above or as the law requires. No online system is perfectly secure, but we work to keep your data safe.

Contact

Questions about your privacy or this policy can be sent to care@femicorecanada.com, or by mail to Femicore Wellness Ltd., 120 Adelaide St W, Suite 2500, Toronto, ON M5H 1T1, Canada.

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